One persistent problem for many manufacturers and industrial companies is the small number of leads generated from their Websites. By default, they assume that the issue is the lack of traffic because of poor SEO. It is quite likely, that your industrial Website is attracting enough traffic but suffers from poor conversion. In short, you may have a leaky industrial Website. (See my earlier post, You’ve Got Traffic. Now What?)
Look at your Google Analytics, one quick indicator of a leaky Website is your bounce rate. Google defines bounce rate as “The percentage of single-page visits or visits in which the person left your site from the entrance (landing) page.” Anything over 60% is worrisome and you may have a leaky Website.
One caveat to the above rule of thumb – a page for downloading case studies probably will have a very high bounce rate but that doesn’t mean it is bad. If you are sophisticated enough with analytics, you can set up conversion tracking within Google Analytics to get a better handle on where the leads are leaking from your Website.
Often, I find industrial websites designed with no thought given to traffic conversion. The most common conversion mechanisms I see are a toll free number in a big bold font and a Contact Us or a lengthy RFQ form. While making your contact information very visible on your site is a good idea, it is not very effective in converting site traffic into named contacts or leads.